INO favours a collaborative and multidisciplinary approach based on understanding and answering the specific needs of each client.
For us, quality means satisfaction. We maintain efficient work processes in order to ensure the best management in high-tech practices and standards in effect. To achieve this, we have developed a decentralized management and operating system known as SPI. This integrated system, based on operational processes, covers all our activities, from strategy management to client satisfaction.
Within each work team, we have also put in place a client satisfaction and continuous improvement program based on the international standard ISO 9001 – Quality management system.
INO is also certified ISO 13485 - Quality management system - Medical devices research and development services, production and servicing activities.
See INO's main certifications
This enables us to maintain full control over the factors that influence quality:
- Respect for client requirements
- Technical quality
- Cost and schedule control
Our work organization ensures that all control mechanisms are in place at each step in order to meet client expectations during and after project completion.
A strong commitment and methods that work
At INO, each project receives our full attention and benefits from contributions from our best people. Our clients can count on:
- Substantial direct involvement from an experienced project manager
- Our team’s multidisciplinary skills and experience
- Outstanding breakthroughs in our fields of technical expertise
- Our ability to work in perfect sync with your needs and expectations